NL JOB SEEKERS PROGRAM: LIVE EDITION

Terms & Conditions

Version 5 November 2026. Booked before this date? Then the previous version applies, unless you agreed to this version.

1. Who we are and what these terms cover

The NL Job Seekers Program is offered by The Happy Expats, a trade name of Fresh Thoughts, Galgeplek 30, 6662 VR Elst, the Netherlands. Chamber of Commerce (KvK) number: 84268417. VAT number: NL003674518B09. Email: [email protected].

These terms apply to the Live Edition of the NL Job Seekers Program: the workshop together with access to our e-learnings, and to the Career Club. They do not apply to the Home Edition (e-learning only) or to our other services.

These are the complete terms and conditions for the Live Edition, including the two ways to continue after the workshop: the Career Club and paying for the workshop (section 4). By reserving your seat, you agree to these terms.

2. What you get and what it costs

The Live Edition includes:

  • a hands-on workshop of one afternoon, in a small group of around 10 people, with personal feedback from two coaches;

  • access to our e-learnings in The Huddle for 12 months;

  • your own job search action plan.

Seat (everyone): €19 when you reserve.
Then option 1, Career Club: €29 per month, 10 payments, for a 12-month membership. Total €309.
Or option 2, Pay for the workshop: €290 within 30 days after the workshop. Total €309.

All amounts include VAT. There are no other costs.

3. Reservation, review, cancelling and no-shows

Reservation. You reserve your seat online and pay €19. You then complete a short registration form.

Review. We keep each group small, so we review every registration within 24 hours. If we cannot offer you a place, we refund your €19 within 14 days.

Cancelling or moving. Can’t make it? Let us know by email before the workshop starts. You can move your seat to another workshop date, or get your €19 back.

No-show. If you don’t attend and didn’t let us know, we keep the €19. We will still contact you and offer to move it to another workshop date.

If we cancel. If we have to cancel or move a workshop, you choose: a new date, or your €19 back.

Your right of withdrawal. You can also withdraw from your booking within 14 days, see section 6.

4. After the workshop: how you continue

At the end of the workshop you choose one of two options in our short check-out form. You can also take up to 14 days to decide. If you don’t choose within 14 days, option 2 applies and we send you the invoice. We confirm your choice by email.

Option 1: the Career Club. A 12-month membership: office hours with Aiva and Simon, a workshop every month, our monthly community sessions, feedback on your CV and LinkedIn, a community, access to all our materials and 20% off 1-on-1 sessions.

  • Your workshop is included: you don’t pay the €290 for the workshop.

  • You pay the membership in 10 monthly payments of €29 (€290 in total). The first payment is due when you join. After 10 payments, the last 2 months are free.

  • The membership runs for 12 months and then ends automatically. It does not renew.

  • Because your workshop is included, you can’t stop the payments early.

Option 2: Pay for the workshop. You pay €290 for the workshop and 12 months of access to our e-learnings.

  • We send you an invoice with a payment link when you choose this option, or after the 14 days.

  • Please pay within 30 days after the date of your workshop. You can pay in one go, or in two payments of €145: the first within 14 days, the second within 30 days after your workshop.

  • We never charge interest or other costs for this.

5. Payment and our promise

Can’t pay on time? Let us know before the due date. We’ll find a solution together, for example paying in two parts.

Late payment. If an invoice is not paid on time, we send you a reminder. If it remains unpaid after that, we may hand it over to a collection agency. Statutory collection costs may then apply.

What we ask in return. Take ownership of your job search, follow your action plan and stay in touch with us. In return, we take your ambitions seriously and keep supporting you with advice and encouragement during your search.

We can’t promise you a job. But we can promise to take your ambitions seriously.

6. Your right of withdrawal

You can withdraw from your booking within 14 days after you reserved your seat, without giving a reason. Just send us an email at [email protected]. We refund everything you paid within 14 days after receiving your email.

After the 14 days, the cancellation and no-show rules in section 3 apply.

7. Taking part, materials and tools

Taking part. Please arrive on time and bring what we ask for: your laptop, your current CV, your LinkedIn login and a free ChatGPT or Claude account. We work in a small group, so we treat each other with respect and keep what others share during the workshop confidential.

Materials. The workshop materials, templates, e-learnings and tools are for your personal use. Please don’t copy, share or resell them.

AI tools. You use ChatGPT, Claude or another AI tool through your own account, under that provider’s terms. We are not responsible for how those tools work or what they produce. Always check AI output before you use it.

Your results are yours. Your updated LinkedIn profile, CV and everything you create during the program belong to you.

8. Our responsibility

We do everything we reasonably can to help you, but finding a job depends on many things outside our control. We do not promise that you will find a job.

If something goes wrong on our side, our liability is limited to the amount you paid us for the Live Edition. We are not liable for indirect damage, such as lost income. This limit does not apply in case of intent or gross negligence on our part.

9. Questions and complaints

Not happy with something? Please tell us at [email protected]. We reply within 14 days and look for a fair solution together.

10. Privacy, changes, law and contact

Privacy. We use the answers in your registration form only to assess your registration and prepare the workshop. We do not share them with anyone else, and we delete them within 12 months after the workshop. More in our Privacy Statement.

Changes. We may update these terms for future bookings. The version you agreed to when you reserved your seat stays valid for your workshop.

Questions. Email us at [email protected]. Aiva and Simon read every message personally.

Dutch law applies to these terms.